Unit Knowledge Guide-BSBCUE309 Develop product and service knowledge for customer engagement operation HLTINFCOV001 engaging and compliant classroom or

engaging and compliant classroom or webinar delivery of the qualification/unit

Learner Guide

The unit knowledge guide contains information for students to read additional information related to their units of competency or course and as additional support to the learner guide

and no limit on student numbers

Unit Knowledge Guide-BSBCUE309 Develop product and service knowledge for customer engagement operation HLTINFCOV001 engaging and compliant classroom orOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner